Testimonials

About 5 or 6 years ago I noticed both inter-dental bleeding and a loss of tooth structure at the gum line in one area of my mouth. I pointed it to my hygienist and dentist at my next visit. They agreed it’s probably from toothbrush abrasion and recommended I use a soft bristled brush.

They were way off the mark.

I have been a member of the dental community for over 30 years, first as an assistant, then a dental hygienist and have never used anything but soft brushes. In fact, I’ve been preaching the soft toothbrush mantra to my own patients for decades!

Around the same time I was waking up with tender jaw joints and fatigued facial muscles from night long slipping, sliding and grinding on my acrylic night guard. I went for a dental consultation, had x-rays taken of my TMJ (joint) and was told there was evidence of damage. The dentist prescribed a guard to be worn night and day.

One day I called on Dr. Shirley’s office during one of my regular customer calls. Shirley noticed the appliance in my mouth and asked about my symptoms and the treatment plan. I then learned she was devoting her extra curricular time to the study of neuromuscular dentistry so I asked if she’s mind doing an assessment of my condition. Having known Shirley for the last 10 years as a customer and an avid and devoted student of continued dental education, I valued her opinion.

During the consult she clearly demonstrated that wearing night guards were not “saving” my teeth after all. The amount of tooth wear I had was startling. No doubt the night guards reduced the damage but they did not address the cause of grinding, widely believed by the dental profession to be stress induced. My malocclusion, minor to the untrained eye, was causing dental havoc. Shirley patiently explained the problem, answered my questions and outlined my treatment and financial options. I eagerly consented to treatment.

So, at 51 years of age, I found myself in braces. Fifteen months later the braces were off, I no longer ground my teeth at night, wearing night guards was a thing of the past and, as an added bonus, the chronic tension in my neck and shoulders disappeared.

I recommend Shirley because of her passion for dentistry, attention to detail and dedication to continuing education. She’s a five star dentist.

...Now we live in Waterloo and we travel 2 hours, one way, to have our checkups.

We have found, over the years that we have a good friend and advocate [in Dr. Shirley], not to mention the very best practitioner of her skilled profession anywhere….no equal. She always takes the time to talk and find out how we are doing. With the knowledge she gleans from those conversations she strives to help us get exactly what we ask for in her artful work.

She personifies CARE and our whole family loves her.

“Unlike other dentists I have visited, the team here has spent as much time educating me as they have doing maintenance on my teeth.

Every time I visit this office, I leave with a better understanding of how to achieve greater oral health which in turn allows me to do what is necessary to keep my teeth looking their best between visits.

At this office, dental health is a team effort and I would like to thank the whole team for its efforts.”

“I always like to look at the glamorous smile of the movie stars in the magazine.  Today, with the help of Dr. Cheong and Loretta, I feel like a movie star myself ‘cause I have a perfect smiling appearance after LVI veneers.

Thanks to Dr. Cheong and her team in guiding me throughout the entire procedure, from discussion, preparation up to an awesome result!”

“I have seen so many dentists before but only this time, I got so lucky to have a dentist as great as Dr. Kenny Chan.

Now, I have a big smile on my face again!  Thanks!”